miya4d Privacy Policy for Malaysian Players

miya4d ("we", "us", "our", or "the platform") operates the online casino and sports betting service available at miya4d.click. We take the privacy and security of our players' personal information seriously. This Privacy Policy ("Policy") applies to all users who register an account, visit the website, use any miya4d game or betting market, contact our support team, or otherwise interact with our platform, wherever they are located in Malaysia — including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and beyond.

This Policy should be read alongside the miya4d Terms & Conditions and our Responsible Gambling information. Together, these documents form the complete framework governing your relationship with miya4d. By continuing to use the platform after this Policy takes effect, you acknowledge that you have read and understood its contents.

Throughout this Policy the following terms carry the meanings set out below:

• "Personal Data" — any information relating to an identified or identifiable individual, including name, identification number, contact details, device identifiers, and financial information.
• "Processing" — any operation performed on personal data, including collection, recording, storage, use, disclosure, transfer, and deletion.
• "Player" / "User" / "You" — any natural person who accesses or uses miya4d, whether as a registered account holder or an anonymous visitor.
• "Third Party" — any entity other than miya4d and the player, including payment processors, game suppliers, fraud-detection providers, and regulatory bodies.
• "Cookies" — small text files placed on your device by the miya4d website to support session management, security, and analytics functions.

miya4d collects personal data through several channels, including account registration forms, KYC verification submissions, payment transactions, game activity, device interactions, and customer support communications. The categories of data we may collect are described below.

We do not intentionally collect sensitive categories of personal data — such as health records, religious beliefs, or political opinions — unless this is required by applicable law or expressly provided by the player in a support context.

miya4d uses collected personal data for the following purposes:

• Account administration: creating, maintaining, and managing your miya4d player account, including authentication and profile updates.
• Age and identity verification: confirming that players are aged 21 or above and that account details match valid identity documents, as required for responsible gambling and legal compliance.
• Payment processing: executing deposits and withdrawals through DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong Bank, and other approved methods.
• Fraud prevention and security: detecting irregular transaction patterns, monitoring for account compromise, and protecting the integrity of the miya4d platform.
• Responsible gambling: identifying patterns that may indicate problem gambling behaviour, applying deposit limits or self-exclusion tools where requested, and fulfilling obligations under applicable safer-play standards.
• Customer support: responding to queries, resolving complaints, and maintaining records of support interactions.
• Legal compliance: meeting obligations under applicable anti-money laundering, know-your-customer, data protection, and other regulatory requirements.
• Platform improvement: analysing aggregated behavioural data to improve game offerings, user experience, and support quality.
• Promotional communications: sending bonus offers, loyalty programme updates, and service announcements to players who have consented to receive them, in accordance with applicable law.

miya4d processes personal data on the following legal grounds depending on the purpose involved:

• Contractual necessity: processing required to open your account, accept wagers, settle bets, process payments, and deliver core platform services.
• Legal obligation: processing required to comply with applicable laws concerning identity verification, anti-money laundering obligations, record retention, and regulatory reporting.
• Legitimate interests: processing carried out for fraud prevention, platform security, abuse detection, responsible gambling monitoring, and analytics — where those interests are not overridden by your rights and interests.
• Consent: processing for optional marketing communications, non-essential cookies, and any other purpose where we have obtained your explicit agreement beforehand. You may withdraw consent at any time without affecting the lawfulness of earlier processing.

miya4d does not sell personal data. We may share your information with the categories of recipient described below, strictly on a need-to-know basis and subject to appropriate confidentiality and data protection obligations.

• Payment service providers: banks, eWallet operators (including Touch 'n Go, Boost, GrabPay), FPX gateway operators, and card networks — solely to process approved transactions.
• Identity and fraud verification providers: KYC platforms and fraud detection services that help miya4d verify player identities and flag suspicious activity.
• Game and platform technology suppliers: licensed game studios and infrastructure providers who power miya4d's casino and sports betting products. These parties process gameplay data only to deliver the contracted service.
• Customer support tools: live chat and ticketing platforms used to manage player enquiries. Support agents access only the data necessary to resolve the specific issue raised.
• Regulatory authorities and law enforcement: where miya4d is legally obliged to disclose information, for example in response to a valid court order, regulator request, or anti-money laundering investigation.
• Professional advisors: legal, accounting, and audit firms under strict confidentiality obligations.

Any third party receiving personal data from miya4d is required to maintain appropriate technical and organisational safeguards and to use the data only for the purpose for which it was disclosed.

miya4d uses cookies and similar technologies to operate essential platform functions, remember your preferences, maintain session security, and collect aggregated analytics data. The cookie categories in use are:

• Strictly necessary cookies: required for login sessions, security tokens, and core platform functionality. These cannot be disabled without breaking the service.
• Functional cookies: store your language preferences, display settings, and last-visited sections to improve usability on return visits.
• Analytics cookies: collect anonymised data on page views, session lengths, and navigation paths — helping us improve the miya4d experience for Malaysian players. No personally identifiable information is passed to analytics systems.

You may manage non-essential cookies through your browser settings. Disabling analytics cookies will not affect access to miya4d games, betting markets, or account features. Most modern browsers allow you to block, delete, or receive notifications about cookies — refer to your browser's help documentation for instructions specific to your device.

miya4d maintains a layered security programme designed to protect player personal data against unauthorised access, loss, alteration, or disclosure. Key measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and miya4d servers.
• Encryption of sensitive data fields — including passwords, identity document images, and financial account references — when stored on our systems.
• Two-factor authentication available for player accounts and mandatory for privileged administrative access.
• Regular penetration testing and vulnerability assessments conducted by independent security professionals.
• Strict access controls: miya4d staff and contractors may access personal data only to the extent required by their specific role, and all access is logged and audited.
• 24/7 security monitoring with automated anomaly detection for unusual login patterns, transaction volumes, and data access events.

No security programme can guarantee absolute protection. If you suspect that your miya4d account has been compromised, please contact our support team immediately via live chat so that we can take prompt protective action.

miya4d retains personal data for as long as necessary to fulfil the purposes set out in this Policy and to meet applicable legal, regulatory, and dispute-resolution obligations. Our general retention approach is as follows:

• Active accounts: data is retained for the duration of the account relationship and for a defined period thereafter to support regulatory compliance and potential dispute investigations.
• Closed accounts: core identity, transaction, and communications records are retained for a minimum period following account closure to satisfy anti-money laundering and record-keeping obligations.
• KYC and verification documents: retained for the period required under applicable financial and identity-verification regulations from the date of the most recent transaction or account closure, whichever is later.
• Marketing consent records: retained until consent is withdrawn and for a short additional period to evidence that the withdrawal was processed.
• Inactive accounts: accounts with no login or transaction activity for an extended period are reviewed. Players will be notified before data is deleted.

When the retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

As a miya4d player, you have the following rights with respect to your personal data. Requests may be submitted through the live chat service or by emailing support@miya4d.click with your registered account username and a description of your request.

• Right of access: you may request a copy of the personal data miya4d holds about you.
• Right to rectification: you may ask us to correct inaccurate or incomplete information in your account profile or records.
• Right to erasure: you may request deletion of your personal data where no lawful retention basis applies. Requests may be partially declined where data must be kept for legal or regulatory reasons.
• Right to restrict processing: you may ask miya4d to limit how we use your data while a correction or objection request is being assessed.
• Right to object: you may object to processing carried out on the basis of legitimate interests, including direct marketing. Where you object to marketing, we will stop immediately.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to data portability: where technically feasible and legally applicable, you may request a structured, machine-readable copy of data you have provided to miya4d.

miya4d will respond to verified data rights requests within a reasonable timeframe. We may need to confirm your identity before fulfilling a request to protect against unauthorised access to another player's data.

miya4d is strictly an adults-only platform. No person under the age of 21 may register an account, make a deposit, place a wager, or claim a promotion. We do not knowingly collect personal data from persons under 21 years of age. Where we have reasonable grounds to believe that a registered player is under the minimum age, we will suspend the account pending age verification, and we will delete data connected to underage registrations once confirmed.

If you believe that a minor has registered on miya4d using false information, please contact our support team immediately. We will investigate and act promptly. Further guidance on parental controls and responsible gambling tools is available on our Responsible Gambling page.

miya4d may update this Privacy Policy periodically to reflect changes in our data practices, legal requirements, payment integrations, or platform features. The "Last Updated" date at the top of this page will always reflect the most current version.

For material changes that significantly affect how we process your personal data, miya4d will provide notice through the platform, via email to your registered address, or through a prominent notice on the website before the changes take effect. Continued use of miya4d after the effective date of a revised Policy constitutes acceptance of the updated terms. If you do not accept the changes, you should stop using the platform and request account closure.

If you have questions about this Privacy Policy, wish to exercise a data right, or wish to raise a concern about how miya4d handles your personal information, please contact us using the details below. Provide your registered username and a clear description of your request so that we can assist you efficiently.

• Email (plain text — not a link): support@miya4d.click
• Live Chat: available 24/7 via the miya4d platform — average first response under 2 minutes
• Serving players across: Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all of Malaysia

We aim to acknowledge all privacy-related enquiries promptly and to provide a substantive response within a reasonable timeframe. For complex requests involving data access, erasure, or portability, we may request identity confirmation before proceeding.